Extended 111 service will help those in mental health crisis

People living in Cambridgeshire and Peterborough will now be able to access a new mental health team when they dial 111.

The extension of the 111 service will mean callers who are experiencing a mental health crisis will be able to dial the NHS urgent medical advice number, and by choosing ‘option 2’ will be put through to a member of CPFT’s new First Response Service.

The new pilot scheme launched on Monday 19 September by mental health and community care provider Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).

Also a second “safe-haven” in Peterborough for those experiencing a mental health crisis. The organisation successfully launched the first Sanctuary in Cambridge, in April this year.

The moves are part of the Urgent and Emergency Care Vanguard programme in Cambridgeshire and Peterborough.

You can read more about the extended 111 service and Sanctuary here.

Below is a video explaining how you can now access urgent mental health care in Cambridgeshire and Peterborough 24/7 by dialing 111 and selecting option 2.